Data We Collect and Why It Matters
We collect the information you provide when registering — your name, contact number, email address and the mobile wallet details you use for deposits and withdrawals. When you fund your account through bKash, Nagad or Rocket, the transaction reference and wallet number associated with that payment
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are stored against your account record. We do not store your full wallet PIN or password at any point. Beyond registration and payment data, we log device type, browser, IP address and session activity to keep your account secure and to detect unusual access patterns. If
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you contact our support team, those messages are also retained so we can follow up accurately. We use this data for three purposes only: running your account, processing wallet transactions and meeting any legal obligations that apply in your jurisdiction. Availability of our platform and how
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these obligations apply depends on your local law and the eligible regions we serve. We do not sell, rent or share your personal data with unrelated commercial third parties. Any third-party service that processes data on our behalf — such as a payment gateway handling your
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Nagad or Rocket transfer — operates under a data-processing agreement with us.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.